Skip to main content

Exchange Online - Configure Apple Mail on iOS

Use this tutorial to configure an Exchange Online mailbox in Apple Mail on iOS.

Please note: OIT cannot support the Apple Mail application past this initial configuration because the vendor does not consistently adhere to Microsoft's Exchange standards. Learn more about our support and recommendations on the Exchange Online page.

OS:
Layout:
one column
two columns

Step

Open or search for your iPhone settings menu, scroll down and select Mail.

Step

Select Accounts.

Step

Select Add Account

Step

Select Microsoft Exchange.

Step

Enter your CULoginname@colorado.edu email address (not first.last@colorado.edu format).

Step

Select Sign In to login using Office 365. 

Step

An Office 365 login window will open. Enter your IdentiKey password and tap Sign in.

If prompted, you may need to authenticate using Multi-factor authentication

Step

Next, select what you'd like to sync from your CU Boulder account then tap Save

Please note: If you have delegated your calendar, do not sync your calendar. 

Step

Your mailbox will now appear in your mail application and your inbox will begin to sync. This may take some time, depending on the content of your mailbox.