Start Date & Time
Description
Service Issue Updated on 5/8/2026 at 1:45 PM Canvas and Parchment are still unavailable on our campus while campus leadership continues to assess reinstatement of the platforms. We expect to share an update on platform restoration later today.
Service Issue Updated on 5/7/2026 at 6:00 p.m.: Canvas is still unavailable. There is no new information at this time. We continue to work with the vendor to resolve the issue and will provide additional updates tomorrow unless new information becomes available before then.
Service Issue Reported on 5/7/2026 at 2:15 p.m.: CU is aware that Canvas is unavailable and the webpage temporarily displayed a message regarding a security breach of Canvas. The site is now displaying a maintenance message. CU is working with the vendor, who controls the platform, to investigate and resolve the issue. There is no current timeline for resolution. This incident is impacting Canvas instances globally and is part of the larger data breach reported on Monday. We will provide additional updates as they are available.
Due to its connection to Canvas through parent company Instructure, CU will also disable access to Parchment, the platform used to generate official transcripts. Again, we will provide updates as they are available.
