Start Date & Time
End Date & Time
Description
On Tuesday, Jan. 7, and Wednesday, Jan. 8, the production Enterprise Database (EDB) service will experience a brief outage each day between 6 and 6:30 p.m. The outages will impact services that are dependent upon the EDB, as well as services that rely on it for logins.
Impact
During the maintenance window, the Federated Identity Service will experience an outage of 5 to 15 minutes each day. During these outages, new authentication activity and logins will not be possible for services such as MyCUInfo, Buff Portal, Canvas, and many more. Other services that depend upon the EDB may also experience interruptions during the maintenance window (see Affected Services below).
Affected Services
The Federated Identity Service/Shibboleth (fedauth.colorado.edu) and the following services that rely on it for authentication may experience brief interruptions during the maintenance:
- Adobe
- Buff Portal
- Buff Portal Advising
- Canvas
- Classroom Capture
- CS Moodle
- CU Book Store
- CU Salesforce
- Digication
- DocuSign
- Handshake
- Leeds
- LinkedIn Learning
- LMS Provisioning Manager (courses and enrollments)
- MyCUInfo
- Qualtrics*
- VoiceThread
- WEPA Printing
- Zoom
The following integrations/services may also experience brief interruptions during the maintenance:
- Aurora
- Continuing Education
- Data Services integrations
- Grouper (mygroups.colorado.edu, mygroups-priv.colorado.edu)
- IAM integration service
- Microsoft 365 provisioning & licensing
- Oracle Identity Manager**
- QuickAdmit web service
- Real-time enrollments (RTE) web service
*Will not affect recipients' ability to respond to Qualtrics surveys.
**Backfill of Oracle Identity Manager data to the EDB will be queued up during the maintenance and processed when complete (e.g., user display name changes via identikey.colorado.edu will not immediately propagate to the EDB).
