Exchange Online - Configure Apple Mail on iOS

Use this tutorial to configure an Exchange Online mailbox in Apple Mail on iOS.

Please note: OIT cannot support the Apple Mail application past this initial configuration because the vendor does not consistently adhere to Microsoft's Exchange standards. Learn more about our support and recommendations on the Exchange Online page.

OS:
Layout:
one column
two columns

Step

Open or search for your iPhone settings menu, scroll down and select Mail.

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Select Accounts.

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Select Add Account. 

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Select Microsoft Exchange.

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Enter your IdentiKeyUsername@colorado.edu email address (not first.last@colorado.edu format).

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Select Sign In to login using Microsoft 365. 

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An Microsoft 365 login window will open. Enter your IdentiKey password and tap Sign in.

If prompted, you may need to authenticate using Multi-factor authentication. 

Step

Next, select what you'd like to sync from your CU Boulder account then tap Save. 

Please note: If you have delegated your calendar, do not sync your calendar. 

Step

Your mailbox will now appear in your mail application and your inbox will begin to sync. This may take some time, depending on the content of your mailbox.