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Service Restored: MyCUInfo & Buff Portal

Submitted by gilmere on Mon, 06/01/2020 - 8:48 AM

Start Date & Time

End Date & Time

Description

Service Restored at 9:11 am on 6/1/2020: The root cause was identified and as of 9:11 a.m the issue has been resolved. Users who are still experiencing a connection timeout should clear their browser cache using the instruction below and sign in again.

https://oit.colorado.edu/services/network-internet-services/wireless-internet/ucb-wireless/help/clear-browser-cache

Issue reported at 8:34 am on 6/1/2020: Many features in MyCUInfo and the Buff Portal are inaccessible. OIT has engaged UIS. No ETA on the resolution at this time. More information will posted when available.