Outlook on the Web - Add a Shared Email Folder or Mailbox

The following tutorial steps through the process of how to add a shared folder or mailbox to your account in Outlook on the web. These steps are the same for individual mail folders and shared mailboxes (e.g., department accounts).


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Step 1

Log in to Outlook on the web with your (link sends email)IdentiKeyUsername@colorado.edu and IdentiKey password.

Step 2

Shared folders must be manually added to your list of folders. Right-click the Folders heading and then select Add shared folder or mailbox.

Step 3

In the Add shared folder window, search for the name or email address of the person sharing folders with you.

Step 4

Select Add.

Step 5

The added folder or mailbox will appear on the left side of the window on the list of email folders. Select the folder to expand and display its contents.

Step 6

If you need to remove a shared folder or mailbox from your account, right-click on the folder's menu heading and select Remove shared folder.