Outlook on the web - Sharing an Email Folder or Mailbox

The following tutorial steps through the process of how to share an email folder as well as add a shared folder to your account within Outlook on the web. These steps are the same for individual mail folders as well as shared mailboxes (e.g. department accounts).

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Step

Log into Outlook on the web with your IdentiKeyUsername@colorado.edu   and IdentiKey password.

Step

Before email folders/mailboxes can be shared with other users on Microsoft 365, you must set up the account's default folder permissions. If this step is not performed before sharing, the folders will remain inaccessible to those users.

Right click the folder or mailbox you wish to share and select Sharing and permissions

Step

In the Permissions For window, check the Folder Visible box then click OK.

Now that default permissions are set up, you can share any folder with another user using the following steps.

Step

In the Permissions For window, click the plus (+) sign to add another user to the list.

Step

In the Add permissions window, type the name or email address of the account you want to share this folder with and click Search Contacts & Directory (if you have corresponded with the account before, the name should appear as you type).

Step

Select Add once you have identified the account you would like to share your folder with.

Step

Adjust Permission Level accordingly using the drop down menu or manually configure the read, write, delete, and other access using the check boxes. Select OK to finalize all changes.

 

Step

It is good practice to send an email message to the account you just shared the folder with to inform that they now have access.

  • If you need to edit someone's permissions, select their name from the list, change their permissions accordingly and click OK.
  • If you need to unshare a folder with someone, select their name from the list of permissions, click the trash can and click OK.
Permission LevelDescription
OwnerFull rights to the folder, including assigning permissions to others
Publishing EditorCreate, read, edit, and delete all items, and create subfolders
EditorCreate, read, edit, and delete all items, and create subfolders
Publishing AuthorCreate and read items and subfolders, and edit and delete created items
AuthorCreate and read items, and edit and delete items you create
Non-editing AuthorCreate and read items, and delete items you create
ReviewerRead items only
ContributorCreate items only (folder contents are not visible)
NoneNo permissions (you cannot open the folder)

Step

Shared folders must be manually added to your list of folders. There are no automatic notifications when a folder is shared, so it is important that the folder sharer let the recipient know about it.

To learn about adding a shared folder to your account, visit the Add a Shared Email Folder or Mailbox tutorial.