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Service Maintenance Completed: Firewall Upgrade in Computing Center

Submitted by jach7912 on

Start Date & Time

End Date & Time

Description

OIT will be upgrading the data center firewall in the Computing Center with the latest software the morning of October 29, from 5:30 a.m. to 6:30 a.m. Because the work being performed should allow the system to remain up during the upgrade, no service impacts are expected; however, if issues are encountered during the maintenance, services that live behind the firewall (outlined in the "Affected Services" section below) could be unavailable for up to 10 minutes.

Impact

No service impacts are expected; however, if issues are encountered during the maintenance, services that live behind the firewall and their dependencies (outlined in the "Affected Services" section below) could be unavailable for up to 10 minutes.

Affected Services

The following services could be affected if unexpected issues are encountered during the data center firewall upgrade: CU Clicker Registration, CULink, CUPD photo lookup, Exchange, Google Search, IDM, Mobile Apps, Northstar, Outgoing mail routing, Rosters, Shib, WWW Legacy, WWW-NG and services requiring authentication including Cuservices.colorado.edu, D2L, Hippo, UIS portals and more.

For More Information

If you have questions about this maintenance, please contact the IT Service Center at help@colorado.edu or 303-735-4357 (5-HELP from a campus phone). Learn more about the IT Service Center at www.colorado.edu/oit/service-center.