Service Restored: ServiceNow | Office of Information Technology

Start Date & Time

Wed, 06/05/2013 - 4:32 PM

End Date & Time

Wed, 06/05/2013 - 8:13 AM

Description

Service Restored at 6:13 p.m.: The issue has been identified and ServiceNow notifications have been restored.

Service Issue Updated at 4:45 p.m.: ServiceNow notifications have been disabled while issue is being troubleshooted.

Service Issue Reported at 4:32 p.m.: ServiceNow notifications are being delivered to the wrong parties. OIT is investigating and more information will be posted here as it becomes available. In the meantime, please disregard all erroneous notifications. We apologize for the inconvenience.

Scope

Earlier this afternoon, between 4:16 and 4:29, automated notifications from the IT Service Center were sent to an unintended audience. We have resolved the issue and apologize for any confusion this may have caused. Please disregard the erroneous messages you have received.

Affected Services

ServiceNow