Office 365 - Manually Move Mail from Gmail to Office 365

Last Updated: 08/16/2017
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This tutorial is operating system independent.


The following instructions step through the process of moving your mail from your Gmail account to Outlook. Before going through this tutorial, configure your account in outlook using the Office 365 - Outlook for Windows Exchange Configuration or the Gmail - Configure Outlook for Windows tutorial. 

Step 1

At the top of the Outlook ribbon open the File menu, then select Open & Export > Import/Export.

Step 2

Choose Export to a file

Step 3

Choose Outlook Data file (.pst).

Step 4

Choose the root of the CU Gmail account, making certain the option to Include subfolders is checked and click Next.

Step 5

Select a name and location for the file. (User’s Desktop of Documents folders are recommended.)

Step 6

Click Finish, then select OK.

*Note: Password is not necessary.

Step 7

At the top of the Outlook ribbon open the File menu, then select Open & ExportImport/Export.

Step 8

Choose Import from another program or file.

Step 9

Choose Outlook Data File (.pst).

Step 10

Select the file just created and click Next.

Step 11

Choose to Import items into the same folder in: and select the Office 365 account. Click Finish.

Step 12

Please note that only mail is moved. Moving calendar items and contacts from one service to the other manually is not supported.