The Self Care Portal can be used to manage your telephone settings, including speed dial numbers, ring settings, voicemail notifications, call history, call forwarding and phone contacts. Follow Steps 1 through 4 to access the Self Care Portal, and follow Steps 5 through 8 to manage speed dial numbers using the portal. To access the Cisco Self Care Portal, you must be on the campus network or using a VPN connection.
For more information, visit the Self Care Portal User Guide.
Once logged in you will see one or more Phone options:
To manage the settings on your desk phone, click the cog wheel on the option box that includes your name, then select Settings from the context menu.
You will see options to manage your telephone settings including speed dial numbers, ring settings, voicemail notifications, call history, call forwarding, and phone contacts (Personal Address Book). Click Speed Dial Numbers to open and manage the speed dial numbers on your phone.
Click Add New Speed Dial.
In the Add Speed Dial window that appears, enter the following information in the corresponding fields:
Note: Speed dial number "1" will be shown on the first available line key on the left side of your phone, but will not be the first key, because that key is programmed with your extension. The 8851 phones have 5 line keys, leaving up to 4 keys that may have speed dial numbers, if they are not already programmed as shared lines. Up to 99 speed dial numbers can be programmed, but they may not all be shown on keys on your phone. To call speed dials that are not shown on the keys of your phone:
When finished entering the speed dial information, click Save.
To the right of the to newly assigned speed dial, there will be a few options:
Additional numbers can be added by repeating steps 6-8.
When you are finished adding / editing speed dial numbers, click Save, and the labels for each speed dial number will appear next to the associated line key on your phone's screen.