|Title||Start Date & Time||End Date & Time|
|Service Restored: Red Hat Licensing Issues||Thursday, November 29, 2018 - 9:20am|
|Service Issue Reported: Classroom Capture Service Down||Tuesday, December 11, 2018 - 12:50pm|
|Service Maintenance Scheduled: Networks in Multiple Buildings||Monday, November 26, 2018 - 6:00pm||Wednesday, January 23, 2019 - 10:00pm|
MyCUHub is software-as-a-service (built on the salesforce.com platform) used for constituent relationship management (CRM) initiatives for the entire CU system (all campuses and administrative units). The CU Boulder implementation currently includes CRM for advising units of many colleges, the Office of Performance Improvement, and the Office of Industry Collaboration.
If you are a MyCUHub user, log into the tool with the following:
Advising units can use MyCUHub to manage their student relationships, including reviewing student information, scheduling appointments, sending messages, creating logs and more. OIT provides user guides (see below) for advisors and students, demonstrating how to perform tasks within the tool:
MyCUHub is a constituent relationship management tool, with capabilities including:
MyCUHub is customizable service and more more tools are available depending on a projects needs.
MyCUHub is a common good service provided at no cost.
MyCUHub is made available to groups on a case-by-case basis, due to the many license, profile, user and permission concerns. The MyCUHub team encourages teams with a CRM need to work with their managers to make requests.
Service requests can be made by contacting the IT Service Center at 303-735-4357 (5-HELP) or email@example.com.