Start Date & Time
End Date & Time
Description
Service Restored at 3:45 PM on 6/4/2026: OIT has resolved the issue impacting Touchpoint Contact Centers. Callers will no longer get a busy tone when calling a contact center.
Service Issue Reported at 2:40 PM on 6/4/2026: OIT is aware of an issue impacting Touchpoint Contact Centers. Callers will hear a busy tone when calling a contact center. We are investigating the issue.
