Service Maintenance Completed: Emergency Identity Manager Service Patching

Submitted by crei1741 on

Start Date & Time

End Date & Time

Description

Service restored at 10:32 a.m. on 8/19/2026: Thank you for your patience as we took these steps to safeguard university systems and data. Patching is now complete and all services affected by this maintenance are operational again.

Out of an abundance of caution, the Oracle Identity Manager (OIM) service will undergo emergency maintenance between 7:30 a.m. and 6 p.m. on Wednesday, Aug. 19. This patching is required to ensure continued database security, stability and functionality.

Impact

During the maintenance window, all systems that depend on Identity Manager, including the Aurora web application and Microsoft MFA self-service website will be unavailable.

New account provisioning and updates to the Active Directory/Entra, Google, Canvas and the Enterprise Directory will be unavailable until maintenance concludes. IdentiKey account operations, including account claim, password management, new account provisioning and attribute updates, will also be unavailable. IdentiKey provisioning will be postponed until the end of the maintenance window.

Affected Services

  • Active Directory/Entra
  • Aurora web application
  • Canvas administration
  • Enterprise Directory
  • Google administration
  • IdentiKey Manager
  • Microsoft MFA self-service website