Service Restored: Identikey Manager Password Reset and Account Activation Issues

Submitted by wila6400 on

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Service Restored at 3:30 PM on 8/11/2026: OIT has resolved the issue that was preventing users from being able to reset their password or activate their Identikey at Identikey.colorado.edu. Please try activating or resetting your password once more. If you continue to experience issues, please contact the ITSC at OITHelp@colorado.edu and we will be happy to assist. 

Service Issue Reported at 2:01 PM on 8/11/2026: OIT is aware of an issue preventing users from being able to reset their password or claim their Identikey at Identikey.colorado.edu. We are currently troubleshooting the issue and will provide updates as they become available.