Start Date & Time
End Date & Time
Description
The main contact center server will undergo a reboot between 7:15 and 8:15 p.m. on Monday, Oct. 14. This reboot is necessary to fix an issue of callers not hearing announcements when calling a contact center.
Impact
Contact centers will likely experience several short outages during the maintenance window. Receiving calls and accessing contact center software will not be possible during these outages.
Affected Services
Contact Centers