IdentiKey Manager - Preferred Email and Calendar Service

This tutorial shows how to edit your email delivery location and calendaring options in IdentiKey Manager. 

To edit your campus published email address, see IdentiKey Manager - Campus Published Email Address

Note: If you would like to set your preferred email and calendar service back to your CU Boulder Exchange or Gmail inbox or you are currently using the CU Boulder Gmail service, please contact the IT Service Center at 303-735-4357 or email oithelp@colorado.edu.

Faculty and staff can only specify an address that ends in one of the following domains:

  • boulder.nist.gov
  • cdc.gov
  • centerwest.org
  • Colorado.EDU
  • cu.edu
  • cuanschutz.edu
  • cuchbe.org
  • cudenver.edu
  • cufund.org
  • cusys.edu
  • email.ucdenver.edu
  • espacecenter.org
  • jove.uchsc.edu
  • ludell.uccs.edu
  • math.cudenver.edu
  • nist.gov
  • noaa.gov
  • nrel.gov
  • nsidc.org
  • nso.edu
  • ucar.edu
  • uccs.edu
  • ucdenver.edu
  • uchsc.edu
  • wizard.cusys.edu

Users can also add an alternate email address routing rule to their account without creating an account on the server. To add an alternate email address to your account, contact the IT Service Center at 303-735-4357 or email oithelp@colorado.edu.

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Migrate to Exchange

This tutorial will not allow you to migrate your email from CU Boulder Gmail to CU Boulder Microsoft Exchange (Outlook). To request a migration, please fill out the New Exchange Mailbox Request form on the Messaging and Collaboration Request Portal. You will need to be connected to the CU Boulder VPN to access the form.

 

Step

Go to the IdentiKey Manager website (https://identikey.colorado.edu/) and select Manage my Email and Calendar Service. 

Step

Log in to CU Boulder's Federated Identity Service using your IdentiKey username and IdentiKey password.

Please note: You may be prompted by Duo if you are enrolled in multi-factor authentication.

Screenshot of Federated Identity log in page
Screenshot of Federated Identity log in page
Screenshot of Federated Identity log in page

Step

Your current email service will be displayed under Preferred Email and Calendar Service. This is where your emails are delivered. If you haven't made any changes, it will say either "CU Boulder Gmail and Google Calendar" or "CU Boulder Exchange/Outlook Email and Calendar".

If you need to change this, click the Change Email and Calendar Service button to enter another service (e.g. one of the listed domains above). Changing your preferred email and calendar service will forward all mail send to your @colorado.edu address without saving a copy in your CU Boulder Exchange or Gmail inbox.

Please note: You will be required to manage any migration of email, and you may need departmental approval to move away from the OIT recommended email and calendaring service.

Step

If you're ready to change your email home to one of the approved domains listed above, select Use Other Email and Calendar, then enter the email address you'd like your mail to be delivered to.

Read and agree to the Data Migration warning then click Save. 

Please note: as noted in the warning, this process will not transfer any current mailbox content. Learn how to migrate content from Gmail to Outlook. 

Step

Forwarding Email for Alumni or other Affiliates

If you're ready to forward your email messages to a personal account, completely bypassing the campus-provided Gmail or Exchange Online services, select Use Other Email and Calendar, then enter the new personal email address you'd like messages forwarded to. This will allow you to continue receiving mail addressed to your @colorado.edu email address without logging in to CU Boulder's email instance. 

Read and agree to the Data Migration warning then click Save. 

Please note: as noted in the warning, this process will not transfer any current mailbox content. Learn how to migrate content to a Gmail account or how to migrate content from Gmail to Outlook.