Step
Go to the IdentiKey Manager website (https://identikey.colorado.edu/) and select Forgot My IdentiKey / Username.
Step
All Students and Alumni
- Student ID Number, or SID: 9-digit number associated with your campus account. Log in to Buff Portal and look under your profile information, or use OIT's Recover Student ID tool to find your Student ID. You can also contact the Office of the Registrar to receive your Student ID.
- Date of birth: in MM/DD/YYYY format
- Last four digits of your social security number or PIN: Your PIN is a 4-digit alphanumeric code that can be used for account activation. Only students who don't have a social security number in our records have a PIN. If you don't know your PIN contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu.
Step
Faculty, Staff, POI, Retiree
- Employee number: If you do not know what your employee number is, log in to MyCUInfo, select My Info and Pay and your number will be on the tile that says My Info. If you have trouble finding your employee number, contact your departmental HR Liaison. If you don't know who your HR Liaison is, contact Human Resources at hrmail@colorado.edu or 303-492-6475.
- Date of birth: in MM/DD/YYYY format
- Last four digits of your social security number: If your social security number is not in the system, please contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu
Step
Sponsored Affiliate
- Personal email address: This is the email address you provided when this sponsored account was created. It is generally an external (non-CU) address.
- Date of birth: in MM/DD/YYYY format
- In the Last 4 Digits of Your Social Security Number field, enter the 4 digit number that was emailed to your personal email address from OIT. If you do not have this 4 digit number, please contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu
*Note: As of 4/23/2018, CU Boulder no longer collects the last 4 digits of SSN for account claiming for sponsored accounts.
Step
If you successfully entered your personal information, your IdentiKey Username will be returned.