Clear the Web Browser Cache - Google Chrome

Clearing a web browser’s cache can correct problems you may have using a web browser while on the CU Boulder network or using an OIT web based program, like Canvas, Buff Portal and others. OIT recommends that you perform this simple step before you start to surf the Web for the first time on the campus network. In every browser, completely close or quit the browser for changes to take effect.

The instructions below demonstrate how to clear Google Chrome.

Layout:
one column
two columns

Step 1

Click the three vertical dots on the top right side of the browser to open the Customize and Control Chrome menu, then select Delete browsing data

Step 2

In the new window that opens, make sure you clear all data by selecting the More option then click All time. Below the time selection, select both Cookies and other site data and Cached images and files.
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Step 3

When ready, click Delete data and wait for the loading symbol to disappear, indicating the data has been removed.

When finished, completely close or quit the browser for changes to take effect.