Clear the Mobile Web Browser Cache - Firefox

Clearing a web browser’s cache can correct problems you may have using a web browser while on the CU Boulder network or using an OIT web based program, like Canvas or Buff Portal. OIT recommends that you perform this simple step before you start to surf the Web for the first time on the campus network. In every browser, completely close or quit the browser for changes to take effect.

The instructions below demonstrate how to clear the cache using Firefox on a mobile device.

OS:
Layout:
one column
two columns

Step 1

Tap the three dots on the right side of the menu bar. 

Please note: This may be located on the top or bottom of the page, depending on your device's settings. 

Step 2

Tap History.

Step 3

Tap the Trash can icon on the bottom of the page. 

Step 4

Select All Time to clear your entire cache. You'll notice that Firefox confirms that Cookies other browsing data will be cleared.

Step 5

Wait for the history menu to disappear, indicating all data has been removed. 

When finished, completely close or quit the browser for changes to take effect.