Clear the Mobile Web Browser Cache - Chrome

Clearing a web browser’s cache can correct problems you may have using a web browser while on the CU Boulder network or using an OIT web based program, like Canvas or Buff Portal. OIT recommends that you perform this simple step before you start to surf the Web for the first time on the campus network. In every browser, completely close or quit the browser for changes to take effect.
The instructions below demonstrate how to clear the cache using Chrome on a mobile device.

OS:

Layout:

Web Browsers - Clear the Cache

Step 1

Tap on the three dots to open the settings.

Please note: The menu may be located on the top or bottom of the page, depending on your device's settings.

Step 2

From the menu, tap the History icon. You may need to scroll to the right to see it.

Please note: You may also find Delete browsing data as an option on this menu. If so, select it and skip to step 4.

Step 3

Tap Delete browsing data…

Step 4

Make sure All time is selected from the time range dropdown.

Step 5

Select the Browsing data menu.

Step 6

Make sure Cookies and site data and Cached images and files are selected. Select other settings if preferred. When happy with your selections, tap the blue checkmark to return to the previous screen.

Step 7

Click Delete data and wait for the loading symbol to disappear, indicating the data has been removed.

When finished, completely close or quit the browser for changes to take effect.