303-735-4357 or oithelp@colorado.edu
7:30 a.m. – 6:00 p.m.
303-735-4357 or oithelp@colorado.edu
7:30 a.m. – 6:00 p.m.
Title | Start Date & Time | End Date & Time |
---|---|---|
Service Issue Updated: O365 Team Video Feed | Wednesday, April 7, 2021 - 11:09am | |
Service Restored: Accellion cyberattack extortion emails | Friday, April 9, 2021 - 7:30am | |
Service Maintenance Scheduled: https://bitbucket.colorado.edu/ | Wednesday, April 21, 2021 - 4:00pm | Wednesday, April 21, 2021 - 5:00pm |
Service Maintenance Scheduled: Data Center Firewall (potentially many services) | Thursday, April 22, 2021 - 6:30am | Thursday, April 22, 2021 - 7:30am |
OIT is responsible for maintaining the campus area network and for connecting individuals and groups to University of Colorado network resources and the internet. Networking resources include cabling, switches, routers, subnets, IP addressing, DNS, wireless networks, and off-campus access.
Service | Who May Get It | Features |
---|---|---|
eduroam Secure Wireless | Faculty, staff, students, and visitors from participating eduroam institutions | A secure federated wireless network service available on the CU Boulder campus as well as hundreds of other institutions in the United States and worldwide. |
UCB Wireless | All CU Boulder affiliates with an active IdentiKey | UCB Wireless provides easy access to the network in approximately 90% of all indoor building space on campus. |
Guest Wireless | Any guest visiting the CU Boulder campus. |
Wireless access for CU Boulder visitors that doesn't require an IdentiKey. Connections last for 24 hours. |
Wired Internet | Faculty, staff, and students | 1Gb (GigE) standard connections in most university buildings, residence halls, and university apartments. |
VPN (Virtual Private Network) | CU Boulder affiliates with an active IdentiKey | Provides a secure network connection both on and off campus. Visit the VPN service page for downloads and documentation for the Cisco AnyConnect client, custom VPN service, and more. |
IP Address Management | Faculty and staff | Static IP addresses for systems, printers, and devices. |
Dynamic DNS | DDNS is available to any clients using private IP address space in the campus Active Directory. | Client systems should be on subnets in private IP address space. Client systems should be participating in the campus Active Directory. |
The family housing buildings of Athens Court, Athens North, Smiley Court, Marine Court and Newton court have wired and wireless networks provided through Comcast.
End users having issues should be directed to call Comcast directly at 855-307-4896. If after calling Comcast and their issues isn't resolved, customers should contact the Housing IT Help Desk at 303-492-1291.
A new program offered by University Libraries, the Office of Financial Aid, and the Office of Information Technology allows students to check out mobile hotspots to use at home. These portable devices allow you to connect to wifi without using your mobile data or an internet service. Learn more about the pilot on the University Libraries website.
303-735-4357 or oithelp@colorado.edu
7:30 a.m. – 6:00 p.m.
University of Colorado Boulder
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