Start Date & Time
Description
Service Issue Updated on 5/11/2026 at 4:50 PM: OIT is working to restore integrations in Canvas. To check the status of a specific integration, please reference the Canvas Integration Status page (IdentiKey login required), which will be updated daily or as integration statuses change.
Service Issue Updated on 5/11/2026 at 10:55 AM: Canvas continues to be available since being restored on May 8. Most integrations are still unavailable; however, OIT is working with the vendors to retore them as quickly as possible.
Service Issue Updated on 5/8/2026 at 7:20 PM: After a careful evaluation of Instructure’s reinstatement of Canvas following yesterday’s worldwide service disruption, CU Boulder has restored access to Canvas. As we continue to assess the strength and integrity of all systems offered through Canvas, some tools that were integrated with Canvas may not be functional. Additional information about any tools that are temporarily unavailable in Canvas will be communicated on the Canvas announcements page and in this service alert.
For additional information, please visit https://www.colorado.edu/canvas and the OIT News page with FAQs.
We apologize for the inconvenience this service disruption has caused. Please contact OIT at 303-735-4357 or OITHelp@colorado.edu with any questions or if there is anything we can do to assist you during this time.
Service Issue Updated on 5/8/2026 at 1:45 PM: Canvas and Parchment are still unavailable on our campus while campus leadership continues to assess reinstatement of the platforms. We expect to share an update on platform restoration later today.
Service Issue Updated on 5/7/2026 at 6:00 PM: Canvas is still unavailable. There is no new information at this time. We continue to work with the vendor to resolve the issue and will provide additional updates tomorrow unless new information becomes available before then.
Service Issue Reported on 5/7/2026 at 2:15 PM: CU is aware that Canvas is unavailable and the webpage temporarily displayed a message regarding a security breach of Canvas. The site is now displaying a maintenance message. CU is working with the vendor, who controls the platform, to investigate and resolve the issue. There is no current timeline for resolution. This incident is impacting Canvas instances globally and is part of the larger data breach reported on Monday. We will provide additional updates as they are available.
Due to its connection to Canvas through parent company Instructure, CU will also disable access to Parchment, the platform used to generate official transcripts. Again, we will provide updates as they are available.
