Service Restored: ServiceNow Experiencing Delays in Email Cases

Submitted by mamo0495 on

Start Date & Time

End Date & Time

Description

Service Restored at 2:00 PM on 2/27/2026: ServiceNow has now downloaded all remaining emails and is processing new emails in real-time.

Service Issue Reported at 10:10 AM on 2/27/2026: OIT is currently investigating a delay in creating email cases in ServiceNow.