Office 365 - Mailbox Accounts

Last Updated: 04/03/2017

Use Your IdentiKey

Access Office 365 Exchange Online by logging into with a your CU Login Name and IdentiKey password.

Exchange Online Account Information

Faculty and Staff

New faculty, staff, and officer/professional positions will have an Exchange Online account automatically provisioned. After receiving an IdentiKey, an Exchange account will generally follow for new users within one business day. If a new employee has a previous IdentiKey or Google account, they should contact the IT Service Center, to have an Exchange account created.

Visit the Accounts page for more information about Microsoft Office 365 account provisioning.

Student Employees

Student employees may use their previously assigned primary Google account for email and calendaring, but the department may request a secondary account to take advantage of Exchange Online calendaring and tasks features, as well as isolate work related messages onto a separate account that can be terminated when the student employee leaves the department. 

To request a secondary Exchange account for student employees, the student's supervisor should contact the IT Service Center and provide the student's CU Login Name. 

Sponsored Affiliates

In most instances, campus affiliates that are classified as a "Person Of Interest" (POI) by Human Resources, receive a Google account. A department's human resources liaison should be able to tell you if an account has been issued. Departments can request a Microsoft Office 365 account for the POI by contacting the IT Service Center.

Group Accounts

Faculty and staff can request a secondary Exchange Online account to be used for a group or a generic email address for a department. Contact the IT Service Center with the Primary owner's name, and a desired CU Login Name (up to eight alphabetic characters) to create the account. Secondary accounts are assigned to one primary owner; if this person no longer should be the owner of the account, contact OIT to request an ownership change.

Resource Accounts

Resources are accounts made specifically for rooms, equipment or other shared property within a department. Visit the Resource Accounts page for information on creating and using resource accounts.