Start Date & Time
End Date & Time
Description
Service Restored at 9:32 PM on 7/8/2025: Mailboxes of affected users have been restored and users should be able to access their emails again.
Service Issue Updated at 5:30 PM on 7/8/2025: OIT continues to investigate the issue impacting some users' access their Colorado email account. Most impacted users are alumni, however there may be others impacted as well (e.g. POI's).
At this time we expect we will be able to restore access to email by tomorrow morning 7/9/2025. In the meantime, it is likely that emails to impacted users will bounce and need to be resent once access is restored.
Service Issue Reported at 3:00 PM on 7/8/2025: OIT is aware of alumni losing access their CU Boulder mailboxes; we are investigating the issue.