Service Restored: Issue with DUO Authentications

Submitted by wila6400 on

Start Date & Time

End Date & Time

Description

Service Issue Resolved at 4:07 PM on 2/13/2025: All DUO issues are now resolved per UCB customers per OIT.

Service Issue Reported at 11:49 AM on 2/13/2025: OIT is aware of an issue impacting DUO multi-factor authentication. The vendor has been engaged and is working towards resolution. 

Additional Information from Vendor

We are currently investigating an issue causing Admin Panel login and SMS/Phone Call delivery failures across all deployments.

https://status.duo.com/incidents/h7lht3g1zv9w