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Install Alertus on Windows

Use this tutorial to uninstall an old version of Alertus and replace it with the current version. You will need administrator credentials for your device to download and install Alertus Desktop.

Please note: These instructions are for Windows 10 and 11; however, the process should be the same (or very similar) for earlier versions of Windows.


OS:
Layout:
one column
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Step 1

Navigate to the app settings menu.

  • Windows 10: Select Start (Windows button) > Settings (gear icon) > Apps > Apps & Features.
  • Windows 11: Select Start (Windows button) > Settings (gear icon) > Apps > Installed apps (list icon).

A screenshot of the
A screenshot of the "Apps" menu. "Installed apps" is circled.
A screenshot of the

Step 2

Uninstall Alertus Desktop.

  • Windows 10: Locate the Alertus Desktop item. Click to expand it, then click Uninstall.
  • Windows 11: Locate the Alertus Desktop tile, open its overflow menu (three dots icon), then click Uninstall.

Administrator permissions required After clicking Uninstall, you may be required to enter administrator credentials.

A screenshot of the
A screenshot of the "Installed apps" menu. The overflow menu on the Alertus Desktop tile is open, and "Uninstall" is circled.
A screenshot of the

Step 3

Download Alertus from CU Services (IdentiKey and password are required for download).

Step 4

Extract the contents of the Alertus .zip file to a single folder, then launch the .msi file.

Step 5

Step through the Alertus Desktop Setup Wizard:

  • Accept the terms of the End User License Agreement, then click Next.
  • Accept default settings and file locations, then click Install.

Administrator permissions required After clicking Install, you may be required to enter administrator credentials.

A screenshot of the first page of the Alertus Desktop Setup Wizard.
A screenshot of the first page of the Alertus Desktop Setup Wizard.
A screenshot of the first page of the Alertus Desktop Setup Wizard.

Step 6

Tick the Launch Alertus Desktop checkbox, then click Finish.

A screenshot of the last page of the Alertus Desktop Setup Wizard. The
A screenshot of the last page of the Alertus Desktop Setup Wizard. The "Launch Alertus Desktop" checkbox is ticked and the "Finish" button is targeted.
A screenshot of the last page of the Alertus Desktop Setup Wizard. The

Step 7

After installation completes, we recommend that you restart your computer.