IdentiKey - Primary Account Activation

Last Updated: 05/01/2018
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This tutorial is operating system independent.


Your primary IdentiKey account is directly associated with your affilation(s) at the University of Colorado Boulder. You must activate your account in order to set your security questions and password.

The following documentation will show how to activate your primary Identikey account using Identity Manager.

Step 1

Go to and click on the Activate Your IdentiKey button.

Step 2

Read through the policy and check mark the box to certify that you have read through and agreed to the policy. Click on the Continue button.

Step 3

On the Account Activation Process screen, for the User Typer click the right arrow and select your correct affiliation from the pull-down menu: Student, Faculty/Staff, or Sponsored Affiliate. If you have a POI affiliation, you should select the Falculty/Staff option.

Note: Retirees should select "Faculty/Staff" as their affiliation.

Step 4

Next, depending on what User Type you selected, you will enter the following personal information:


  • Enter your student id. Your Student ID Number, or SID, is a 9-digit number associated with your campus account. It is not your username. If you don't know your SID please contact the Registrar's office for assistance at (303) 492-6970.
  • Enter your date of birth in this format MM/DD/YYYY.
  • Enter the last four digits of your social security number or your pin number. Your PIN is a 4-digit alphanumeric code that can be used for account activation. Only students who don't have a social security number in our records have a PIN. If you're having trouble with your PIN please contact the IT Service Center at 303-735-4357 (5-HELP) or


  • Enter your employee number. If you do not know what your employee number is, contact your departmental Payroll Liaison.
  • Enter your date of birth in this format MM/DD/YYYY.
  • Enter the last four digits of your social security number. If your social security number is not in the system, please contact IT Service Center at 303-735-4357 (5-HELP) or


  • Enter your personal email address. This is the email address you provided when this sponsored account was created. It is generally an external (non-CU) address.
  • Enter your date of birth in this format MM/DD/YYYY.
  • In the Last 4 Digits of Your Social Security Number field, enter the 4 digit number that was emailed to your personal email address from OIT. 

    *Note: As of 4/23/2018, CU Boulder no longer collects the last 4 digits of SSN for account claiming for sponsored accounts.

Step 5

Once authenticated, you will be prompted to answer a set of authentication questions. You must answer at least three questions. You do not need to answer all of the questions. You cannot enter the same answer twice. If you ever need to reset your IdentiKey password, you will be prompted to answer these questions as part of the authentication process.

Step 6

After you've provided answers to at least three authentication questions, click on the Continue button.

Step 7

Next, you will be prompted to set a password for your account. You will need to adhere to the password policy that is displayed on the page. If unsuccessful, you will be asked to try again.

Step 8

Once you have set a password that meets the requirements, your account will be activated and your CU Login Name will be displayed. Write this down and then click on the Continue button.

If you receive a message that says "The account has already been activated" it means the account activation process was already completed. If you do not know the password that was set, proceed to and click on "Forgot your password".

Step 9

Your CU Login Name and IdentiKey password should now be active, and you will be returned to the login page. Return to Identity Manager to change passwords, set your display name, outgoing address and adjust your online identity in the future.

After your IdentiKey has been activated, you should be able to access IdentiKey services such as MyCUinfo, Google, and OIT computer labs.