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Service Maintenance Completed: Enterprise Applications including Campus Solutions & Portals

Submitted by krlu2891 on Mon, 06/20/2022 - 10:57 AM

Start Date & Time

End Date & Time

Description

UIS will perform service maintenance on enterprise applications from 6:00 a.m. to 11:59 p.m. on Sunday, June 26. During this time Campus Solutions, MyCUInfo, MyCUBoulder and Buff Portal, and some of the resources accessed through these services, will be unavailable (see Affected Services below). Services that are linked through the portals, but not otherwise dependent upon them, will still be accessible through direct links (see Affected Services below).

Impact

During the maintenance window from 6:00 a.m. to 11:59 p.m. on Sunday, June 26, Campus Solutions, MyCUInfo, MyCUBoulder and Buff Portal, and some of the resources accessed through these services will be unavailable (see Affected Services below). There will also be a delay in campus IdentiKey provisioning.

If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.

Affected Services 

The following services will be unavailable during the maintenance window: 

  • 25Live/Lynx
  • Campus Solutions
  • Campus Solutions Mobile Application
  • Central Information Warehouse (CIW)
  • Concur
  • Constituent Relationship Management (CRM)
  • CU-Data
  • CU Marketplace
  • Degree Audit and Transfer Credit (DATC)
  • Enterprise Portal (MyCUInfo, MyCUBoulder and Buff Portal)
  • eRA InfoEd Application
  • eRA (interface with HCM system only)
  • FIN
  • HCM
  • HireRight
  • ImageNow
  • Integration Gateway
  • International Tax Navigator
  • LegalFiles
  • LinkedIn Learning
  • MyLeave
  • OnBase (direct access and Unity Client)
  • Parchment
  • Peoplesoft Elasticsearch (PES)
  • Phire
  • R25
  • Secure File Transfer Protocol
  • SharePoint
  • Skillsoft
  • Sunapsis
  • TeamMate
  • Terminal Servers
  • TTO Portal
  • Web Performance Monitoring

The following services will be available via direct access links:

Additional Information from UIS

For more information on these UIS services, visit the UIS Service Catalog. If you have questions about this maintenance window, visit the UIS Maintenance Matters blog or contact the UIS Service Desk at help@cu.edu or 303-860-4357.