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Service Restored: Duo Authentication / Registration

Submitted by keea2562 on

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Service Restored at 11:35 AM on 3/25/2024: OIT has resolved the issue impacting new users ability to register and use Duo. If you have been unable to authenticate with Duo please try again. For information on registering and using Duo please see here: https://oit.colorado.edu/services/identity-access-management/duo-multi-factor-authentication

If you continue to experience issues accessing Duo please contact the IT Service Center for assistance. 

Service Issue Reported at 9:50 AM on 3/25/2024: OIT is aware of an issue impacting Duo, our Multi-Factor-Authentication system for the campus. Impacted users will get a "access is not allowed because you are not enrolled in duo" error message. As a result, impacted users will not be able to access MyCuinfo, Buff Portal, or the campus VPN. We believe this is limited to new Duo users at this time. OIT is currently troubleshooting the issue.