Online Proctoring Needs Assessment

Project Summary & Background

OIT is conducting an assessment of proctoring needs at CU Boulder. OIT has provided technical support for the campuswide online proctoring solution, Proctorio, since Spring 2020. While our most recent Proctorio usage data shows that we still have need for proctoring software among courses, the level of usage has decreased significantly since the 2020-21 academic year. Additionally, questions concerning the equity, accessibility and transparency of online proctoring software remain and continue to complicate its use.  

These factors, combined with campus leadership’s decision not to renew the Proctorio license when it expires in August 2024, require an examination of how the product’s decommissioning will impact teaching and learning on campus. The assessment will explore campus needs and performance gaps regarding online test proctoring through an examination of the types of online proctoring needed, whether those needs can be met with existing or modified resources and the extent to which any potential solution addresses data security and privacy concerns.

Approach

OIT will solicit input and feedback from current and past users (2020-present) of the campus’s online proctoring service, Proctorio, to gain understanding of what proctoring features instructors use and/or need and to determine how online proctoring contributes to teaching and learning outcomes. OIT also will conduct interviews with campus stakeholders; review the available academic literature on online test proctoring practices, issues, and concerns; and conduct a review of online test proctoring at peer institutions.

Findings and Conclusions

Pending project completion in May/June 2024.

Project Participants