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Service Restored: Multiple UIS services remain unavailable, including MyCUInfo

Submitted by gilmere on

Start Date & Time

End Date & Time

Description

Issue Resolved at 12:00 pm on 5/29/19: CU Alert: All Production Services Now Available As of 12:00 p.m. all production services have been restored. There are no outstanding issues.

Issue Update at 11:03 am on 5/29/19: System Administration Email (CU.edu) is now available. All remaining production services continue to be unavailable. UIS is working to restore remaining services and will provide more information as it becomes available.

Issue Update at 10:00 am on 5/29/19: All production services are currently unavailable due to a production data center power outage. There are no workarounds at this time. UIS is working to restore services and will provide more information as it becomes available. The next communication will be sent by 11:00 a.m.

Issue Update at 9:00 am on 5/29/19: All production services are currently unavailable due to a production data center power outage. There are no workarounds at this time. UIS is working to restore services and will provide more information as it becomes available. The next communication will be sent by 10:00 a.m.

Issue Reported at 8:03 am on 5/29/19: University Information Services (UIS) has reported multiple service interruptions, including MyCUInfo. They are working to restore service and will provide more information as it becomes available.  The next communication will be sent by 09:00 a.m. No ETA or known workarounds.