Gmail and Yahoo have introduced new requirements for bulk email senders to prevent spam and phishing. These requirements include:
Strong authentication of email using standards such as DMARC, SPF, and DKIM.
Easy one-click unsubscribe option for commercial email.
Low spam rate and relevant email content.
If you are still on CU Boulder’s Gmail service and you receive emails sent by bulk senders such as promotions, newsletters, surveys, event invitations, etc., you may see an increase in rejected, delayed, marked spam or archived messages as bulk senders move to comply with the new standards.
To ensure that you continue to receive important and legitimate emails from these sources, we recommend that you:
Remove the email from spam: After you remove the email, future emails from that sender should be delivered to your inbox.
Add the sender to your contacts: When you add the sender to Google Contacts, Gmail stops sending their messages to spam. Learn how to add, move or import contacts.
Create a filter: For specific senders, you can create a filter to label their email as important or another option that you choose. Learn how to create rules to filter your emails.
If you have questions or need help with these changes, please contact the IT Service Center at oithelp@colorado.edu or 303-735-4357.
