| Title | |||
|---|---|---|---|
| Service Maintenance: UCB Files | Fri, 05/18/2012 - 10:00pm | Fri, 05/18/2012 - 11:59pm | VIEW |
| Service Maintenance: Microsoft Exchange | Fri, 05/18/2012 - 10:00pm | Fri, 05/18/2012 - 11:59pm | VIEW |
| Service Maintenance: TCOM Router Upgrade | Thu, 05/24/2012 - 5:00am | Thu, 05/24/2012 - 7:00am | VIEW |
Voice Communications
Last Updated: 05/08/2012
Overview
OIT provides voice services to the campus, primarily for campus offices, call centers, and building lobbies. Review the information below to learn more about these services.
| Service | Who May Get It | Features |
|---|---|---|
| Telephone Service | Faculty and staff in university offices | Dedicated phone line with a choice of a single line or multiline phone. |
| Long Distance | Faculty and staff | Authorization code for making long distance calls. |
| Voice Mail | Faculty and staff | Goes hand-in-hand with your telephone service. Check your voicemail from anywhere with a call-in number and confidential password. |
| Call Center Management | Departments | CU-Boulder units can effectively manage inbound calls for a contact center by recognzing, answering and routing incoming calls to appropriately skilled agents or groups. |
| Telecommunication Specifications for Projects | Contractors, departments | The University of Colorado Boulder (CU-Boulder) Division 27 specifications are to be used for all CU-Boulder projects that involve Office of Information Technology (OIT) or working within the existence of OIT infrastructure. |
Related Page(s)
Direction
To learn more about this program area, contact Networking Program Manager Ray Baum.
Suggest IT
We would like to know how campus IT services and support could be improved to meet your needs. Please send your feedback to oitfeedback@colorado.edu.