PGP - Windows Installation and Configuration

Last Updated: 08/15/2017
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  • windows


This document shows install and configure PGP (now Symantec) on Windows.

Before You Begin

  1. In order to install PGP desktop you must log in with a "local admin account".
  2. Your AD password (which PGP uses) is the same as your IdentiKey.
  3. Encryption can take a long time depending on your disk size, from several minutes to several hours. Make sure your computer will have adequate time to perform this task uninterrupted.
  4. Download the appropriate software from cuservices at:

Step 1

Open the downloaded file.

Step 2

Click on the button next to I accept the license agreement, and click on the Next button.

Step 3

Click on the Next button.

Step 4

You may encounter a User Account Control box asking you to if it is okay to install the application. Click on the Yes button.

Step 5

The installer will begin to copy files.

Step 6

During the setup process you will be prompted to restart your computer. Click on the Yes button to do so.

Step 7

Upon restart, you will be prompted with a Encrypted Desktop Enrollment box. Enter your CULoginName and IdentiKey password. Then click on the OK button.

Step 8

Once your account has been enrolled with the PGP Universal Server, you will continue to customize the setup on your computer. Select your User Type (generally I am a new user), then click the Next button.

Step 9

The Setup Assistant will skip over Key Generation and demonstrate how to access PGP Desktop in the system tray. Click on the Finish button.

Step 10

Locate the lock icon in your system tray (typically the lower-right corner of the screen).

Step 11

Right-click on the lock icon and select, Open Symantec Encryption  Desktop, as shown below.

Step 12

In the window that opens, select Encrypt Whole Disk or Partition.

Step 13

Next, it's time to configure User Access. Click on the New Passphrase User... button.

Step 14

In the window that opens, select Use Windows Password, then click on the Next button. This is convenient and secure option. When you change your logon password, your Symantec Encryption Desktop password will be automatically updated to reflect that change.

Step 15

In the next screen, select Proceed with passphrase authentication only, then click on the Next button.

Step 16

On the Windows Account Logon screen, enter the username and password that you use to logon to your computer. AD customers, see step 17, others move onto step 18.

Step 17

If you logon to your computer with your Active Directory (AD) password, be sure to enter ad into the Domain: text field.

If your department uses a different domain, enter it into the Domain: text field.

When finished, click Next.

Step 18

You should be greeted with a New User Created message. Click on the Finish button.

Step 19

You will see your username listed in the User Access section.