Outlook Web App - Add a Shared Email Folder or Mailbox

Last Updated: 07/11/2019
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This tutorial is operating system independent.

Overview

The following tutorial steps through the process of how to add a shared folder or mailbox to your account within the Outlook Web App. These steps are the same for individual mail folders (e.g. Final Project) as well as shared mailboxes (e.g. department accounts).

Step

Log into Outlook Web App with your CULoginName@colorado.edu and IdentiKey password.

Step

Shared folders must be manually added to your list of folders. Right-click the account you wish to add the folder to and then select Add shared folder...

Step

In the Add shared folder window, search for the name or email address of the person sharing folders with you.

Step

Select Add once you find their account.

Step

The added folder or mailbox will appear on the left side of the window on the list of email folders. Select the folder to expand and display its contents.

Step

If you need to remove a shared folder or mailbox from your account, right click on the folder's menu heading and select Remove shared folder