Install Alertus on Windows

Use this tutorial to uninstall older versions of Alertus to replace with a new version. You may need administrator credentials for your device to download and install.

Please note: These instructions are for Windows 10, however the process should be the same (or very similar) for earlier versions of Windows.

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To uninstall Alertus, click Start (Windows button) then select Settings (Gear icon).

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Click Apps

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Find Alertus Desktop and open it.

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Click Uninstall. You may be required to enter administrator credentials. 

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Download Alertus from cuservices (IdentiKey and password are required for download).

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If prompted, enter your Administrator username and password. If logged in as an Administrator click Yes to allow the installation to proceed.

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After opening the Alertus installer, Windows SmartScreen may bring up this warning. This is a standard warning that many software programs will generate, however, Alertus software poses no threat to your computer. Click More info to doublecheck University of Colorado as the publisher.

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After confirming the publisher field lists University of Colorado, click Run anyway to continue installing Alertus.

Please note: We are working with the vendor on the best way to avoid this error appearing when installing software created and provided by CU Boulder.

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If Alertus is already installed, you may see a prompt asking to close the current version of the software. 

Choose Automatically close applications and attempt to restart them after setup is complete. Click OK.

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Alertus should install without additional prompts. A computer restart isn’t required after installation, but is recommended.