Skip to main content

DDS - Remote Setup Guide for Macs

DDS users should follow this guide to remotely set up new Apple computers on their own. If you need assistance at any time, please reach out to a DDS technician using the DDS service request portal

Layout:
one column
two columns

Step

To begin, unbox your device and make sure to plug the power cable into the computer. Make sure your Wi-Fi is working and turn on the computer. After starting your computer Apple Setup Assistant will walk you through the initial setup of your device. This is a quick guide on which settings to choose or be aware of.

On the Welcome screen, select United States from the dropdown country list then click Continue.

Step

The default options are selected based off the Global Region you previously selected. If you chose United States these will be set to English (US).

Step

If you require any Accessibility settings, you may set them up now to assist you throughout the rest of the deployment process. If you do not need to set anything up, click Not Now

Step

Connect to a network: Select your home network and enter the password. If you are setting up your new device on Campus you must select UCB - Guest. Click Continue to connect.

Please note: If you are unable to connect Setup Assistant will ask you if you want to Continue without a connection. Do not move on if you are unable to connect to a Wi-Fi network. It is required to apply the University of Colorado settings. Please troubleshoot your home network to ensure it is working before continuing.

Step

Remote Management Settings: You will be prompted to allow the University of Colorado to manage your computer. After you click Continue to accept the management settings, the Remote Management screen will display messages informing you that your device is connecting to ‘casper.colorado.edu’ and installing some profiles and applications. 

Step

Select Continue to accept Apple's Data & Privacy agreement.

Step

Select Enable Location Services on this Mac and click Continue. This setting is recommended as it will allow your computer to set the clock to the correct time zone you are in, as well as help web browsers find results nearest to your location. 

Step

After finishing these steps, Apple Setup Assistant will complete and bring you to the new Jamf Connect login screen. This new login screen will allow you to sign in and create an account with your University of Colorado identikey credentials. Please type in your identikey@colorado.edu email address and click Next.

Step

Enter your identikey password and hit Sign In to authenticate your identity with the University of Colorado. You may be prompted to confirm via Multi-Factor Authentication by sending your personal mobile device a text message with a one-time code.

Step

Once authenticated, Jamf Connect will create a new account on the device and log you in.

Step

If you require any personal Accessibility settings, you may set them up now to assist you throughout the rest of the deployment process. If you do not need to set anything up, click Not Now.

Step

Click Continue to accept Apple's Data & Privacy agreement.

Step

Customize the look of your user account by selecting the default white background with black text (Light) or black background with white text (Dark).

Step

Once you reach your Desktop you will be automatically prompted with a notice to sign into the Company Portal application. Click OK to continue. 

Step

Please enter your identikey@colroado.edu username and password to sign in. Once signed in, the Company Portal app will automatically close. You will not need to use the app again after you have signed in. 

Step

Once signed into the Company Portal application, you will be notified that DDS is installing some default applications. Please wait while these applications are installed on your machine and refrain from working on the computer until it is finished.

Step

Once your default applications are installed you will be prompted to activate your Office 365 license. You will not be able to save documents or send/receive email until you activate the license. Click OK to continue. 

Step

Continue through the welcome prompts from Microsoft Word and click Sign In from the top left menu. Enter your identikey@colorado.edu username and click Next to sign in. 

Step

After entering your username, you will not have to enter your password again. Just select your account from the Microsoft sign in menu and you will be logged in.

Step

After signing into Microsoft Office, you will be prompted to sign into Microsoft OneDrive to begin automatically syncing your files on the machine.

Step

Enter your identikey@colorado.edu username and click Sign In to continue.

Step

When prompted, click OK to allow OneDrive to begin syncing your files.

Step

After you have signed into OneDrive, DDS will continue installing any other software you may need in the background. If you have any further questions or need any additional help setting up your device, please reach out to your DDS tech. You can log into the DDS Request portal (https://desktopsupport.colorado.edu ) or call the IT Service center at 303-735-4357 and your DDS Professional will assist you remotely.