|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: MS Windows Licenses||Monday, August 10, 2020 - 3:40pm|
|Service Issue Reported: Zoom - Issues with Split Meetings||Tuesday, September 29, 2020 - 11:05am|
|Service Issue Updated: Microsoft 365||Monday, September 28, 2020 - 3:45pm||Tuesday, September 29, 2020 - 10:30am|
A Named User license allows one individual to use the product on up to two computers. A Shared Device License is for labs or other multi-user computers and allows anyone sitting at that single computer to use the product. Please note that use of the software on a computer with a Shared Device License is only allowed when the person is physically at the physical computer, and may not be used with remote access to the computer nor in a virtualized environment. See below for solutions to this issue.
You cannot obtain more than 2 copies of the Creative Cloud software by ordering extra subscriptions. Adobe allows the Creative Cloud products to be installed and active on two computers, but you cannot, for example, order another Named User license for yourself and then install it on two or more of your own computers. In addition, only the Named User (you) may use the applications that are installed, by logging in with your Identikey. If you have a need to use more than two computers for Creative Cloud, you may want to consider a Shared Device License.
You may order a Named User license on behalf of someone else, and they will receive the Named User license. (This is the way many departments manage licensing.)
Finally, departments may order Named User licenses in large quantities at a discount. Please see below for details.
Yes, we offer a discounted rate of $62 per Named User license for quantities of 50 or more. This allows departments or groups to manage a pool of Adobe CC licenses.
As an example, for comparison, the cost to individually license 100 students would be $9,500 (at $95 each). The cost to purchase a pool of 100 licenses and manage the entitlements yourself would be $6,200.
Once purchased, you will manage the licenses yourself, meaning that you can issue a license to the individuals you choose and remove or move those licenses at any time. The licenses may be issued to students, faculty, or staff with a valid IdentiKey. The licenses may not be used as Shared Device Licenses, only Named User licenses. OIT Software Licensing will provide instructions on how to manage the licenses.
Adobe CC is installed on some computer labs throughout campus. Find where Adobe CC is installed in the OIT Labs. You may want to check with your department to see if there are department-managed computer labs where Adobe CC is installed.
The following options are available should an on-campus computer not work, as is the case for students learning remotely:
Please note important information about remote access to lab computers, below.
While the campus is providing a solution for students learning remotely to use lab software at their remote location, Adobe Creative Cloud is not included in this solution due to licensing restrictions. Adobe’s licensing terms prohibit Creative Cloud software to be run in a virtual or remote manner.
Adobe’s licensing terms DO permit remote access if the student already has a Named User license. Thus, if a class would normally use an on-campus computer lab to provide the software, but is now unable to use the on-campus computer lab for the class due to a COVID-related remote instruction situation, OIT can provide a solution. We will work with the department to provide student access to the software while ensuring license compliance, which protects the campus from financial liability.
The requirements to provide remote access to Adobe CC software installed on a lab computer are:
If the above conditions are met, the department representative or instructor (not the student) should contact email@example.com to request software access for the students who use the lab. Access will be granted on a per-semester basis.
Departmental-managed computer labs please take note: Remote access to Adobe software on these lab computers is not allowed by Adobe licensing and can incur financial penalties.
Yes, Acrobat Pro is among the Adobe products included in the Creative Cloud suite.
Please note that the campus also provides Acrobat Pro as a standalone product to all faculty and staff, and institution-owned computers at no cost. Learn more about Adobe Acrobat.
New installations of Adobe CC software should be compatible with Catalina. Older versions of Adobe CC software are not compatible and will not receive updates to allow the applications to launch on Catalina. Visit Adobe's Catalina Compatibility page to learn more about which applications are compatible, as well as installation and troubleshooting assistance. OIT still recommends Mac users wait to upgrade to macOS 10.15 Catalina. Learn more about the macOS 10.15 Catalina release.