Adobe Creative Cloud

Last Updated: 10/03/2019

Adobe CC incompatible with macOS Catalina

OIT highly recommends all mac users wait to upgrade to macOS 10.15 Catalina. New installations of Adobe CC software are not compatible with Catalina at this time due to incompatibility with the Adobe CC Installer. In addition, older versions of Adobe CC software are not compatible and will not receive updates to allow the applications to launch on Catalina. Learn more about the macOS 10.15 Catalina release.

About Creative Cloud

Through the CU Boulder Adobe license agreement, we provide heavily discounted pricing for Adobe Creative Cloud annual subscriptions for both university-owned (faculty and staff) and personally-owned computers (students).

Adobe Creative Cloud Features

The Adobe Creative Cloud (CC) suite is a licensed subscription renewed annually. The CC subscription model allows subscribers to receive automatic and continuous feature updates from Adobe, rather than new versions every year or two. For general information on this subscription model, visit Adobe's Creative Cloud website.

There are two types of licenses: Named User or Shared device. See below for more information.

Software Included

The Creative Cloud suite includes Acrobat Pro, Photoshop, Premiere Pro, Lightroom, Illustrator, InDesign, Bridge, Dreamweaver, Audition, Flash, Acrobat, After Effects, Animate, and Fireworks. See the full list of products included.

Acrobat Pro is among the Adobe products included in the Creative Cloud suite. Please note that the campus provides Acrobat Pro as a standalone product to all institution-owned computers at no cost.  Learn more about Adobe Acrobat.


The cost is $95 for the current license year, which  runs from July 1 - June 30. There is no pro-rated cost.

How to get it

Please note: Allow up to 2 business days to receive the license information once you've purchased Creative Cloud software.

Named User licensing

Shared Device licensing

Device names

When requesting an Adobe CC Shared Device license, the person with administrative access to the computer should set the device name, and report that name as part of the request. Do not guess at the name; make sure you provide the actual device name, otherwise  the Adobe license for an unrecognized device name may be deactivated remotely by OIT.

Most computers come with no set name or get a temporary name from a local server. Set/change the name to something meaningful and recognizable, and then provide this device name when requesting a shared device license.

Finding a Device Name in Windows

Finding a Device Name in macOS