You can send voice messages to other Voicemail users without calling their extensions. This can be helpful when you do not want to disturb a user or when you do not have time for a phone conversation. When sending, you can address a voice message to one or multiple recipients, and to private distribution lists. Use the phone keypad to spell the name of the user or list, or to enter the extension or list number.
Sending a message
To send a voice message:
- Call the voicemail system and log in with your 5 digit extension and PIN (consult Voicemail Basic Functions for more information).
- Voicemail system number: 5-6245 (5-MAIL) on-campus or 303-735-6245 off-campus
- At the Main menu, select Option 2, to Send a Message.
- Follow the prompts to record, address, and send the voice message.
Forward a message
Messages marked private cannot be forwarded. This includes any voice message that you or another Voicemail user marked private.
To forward a message:
- After listening to the message, press 5, to Forward the Message.
- Follow the prompts to record an introduction, address, and send the forwarded message.
Tips for Sending and Forwarding messages
- To pause or resume recording, press 8. To end recording, press #.
- While addressing the message, press ## to switch between spelling and number entry.
- To address the message to a private list, enter the list number by using number entry then pressing #.
- When more than one user matches your addressing entries, Voicemail plays a list of matches that you can navigate quickly. Press # to select a recipient from a list; press 7 to skip to the previous name and 9 to skip to the next name; and press 77 to skip to the beginning of a list and 99 to skip to the end of a list.
Delivery Options
The following special delivery options are available when sending or forwarding a message:
| Option | Description |
|---|---|
| Urgent | Mark a message urgent so that Voicemail sends it before regular messages. |
| Return receipt |
Request a return receipt so that Voicemail notifies you when the recipient opens the message. *Note: You will receive a receipt stating the day and time the message was read. |
| Private | Mark a message private so that the recipient knows to treat it confidentially. Voicemail users cannot forward private messages by phone. |
| Future delivery | Deliver the message at the future date or time that you specify. |
Creating Private Lists
- Call the voicemail system and log in with your 5 digit extension and PIN (consult Voicemail Basic Functions for more information).
- Voicemail system number: 5-6245 (5-MAIL) on-campus or 303-735-6245 off-campus
- At the Main menu, press “4” for Setup Options, then press “2” for Message Settings, and then press “4” for Private Lists
- Follow the prompts to create a Private List.
Tip: Using a Cisco phone, voice messages can be left for users, without ringing their phones, by dialing nnnnn (where nnnnn is the user’s extension) to go directly into the user’s mailbox.
