|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Wireless||Monday, February 12, 2018 - 10:05am|
|Service Issue Updated: Student Account Access||Friday, February 9, 2018 - 12:39pm|
|Service Issue Reported: Power outage on East Campus||Tuesday, February 13, 2018 - 1:40pm|
|Service Restored: Voice Services: Long Distance Calls Experiencing Issues||Wednesday, February 21, 2018 - 10:20am||Wednesday, February 21, 2018 - 10:47am|
|Service Maintenance Scheduled: Emergency: VPN||Thursday, February 22, 2018 - 6:30am||Thursday, February 22, 2018 - 7:00am|
|Service Maintenance Scheduled: Digication||Sunday, February 25, 2018 - 4:00am||Sunday, February 25, 2018 - 6:00am|
|Service Maintenance Scheduled: IEC & MTRS Building Networks||Thursday, March 1, 2018 - 6:00am||Thursday, March 1, 2018 - 7:00am|
|Service Maintenance Scheduled: Campus Firewall||Tuesday, March 6, 2018 - 5:30am||Tuesday, March 6, 2018 - 6:30am|
‘Accessible’ means a person with a disability is afforded the opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective and equally inclusive manner, with substantially equivalent ease of use.
Although this website provides information you should know about the accessibility of the Lynda.com service, instructors (and others creating and sharing content) share the responsibility of ensuring that content is provided in a way that is accessible to everyone in the course. Additional resources (including training, course design assistance, and document templates) regarding designing accessible courses will be provided as the Accessibility Initiative progresses.
There are a number of severe accessibility issues on the Lynda.com website. The most problematic issues are listed below, categorized by topic.
Lynda.com provides captions and/or interactive transcripts for videos produced in recent years. All videos with captioning available are tagged with the “cc” logo:
There is a delay between initial release of the video and the availability of the closed captioning and transcript. The Lynda.com video production workflow begins with creating and editing the videos, publishing them without captioning and transcripts, and then providing captioning and interactive transcript for the video. Most new videos will have captioning and transcripts within 3 weeks of release. Older videos and less popular videos are lower on Lynda.com’s priority list for for captioning, often because they have been supplanted by newer versions.
If a member of CU Boulder faculty, student body, or staff wishes to view captions or interactive transcripts of a Lynda.com video or course and the caption or transcript is not available, CU Boulder’s OIT will submit a request for the video to be captioned. Lynda.com has said that they will respond to such requests in a timely manner. Please submit a Lynda.com captioning request by contacting the IT Service Center at firstname.lastname@example.org or 303-735-4357 (5-HELP from an on-campus phone).
Most of the accessibility issues with Lynda.com exist in the navigational pages, while the course video pages are much easier to navigate. If possible, go directly to a course rather than navigating through Lynda.com's menu system.
If you are recommending or requiring that your students use Lynda.com videos, it is best to link directly to the video rather than asking students to navigate through the website. Additionally, you should be aware that screen reader users will not be able to access the interactive transcript, and may have difficulty using or accessing playlists.
If you are requiring your students to use this service in your course, you should include the following statement in your syllabus:
“This course requires the use of Lynda, which is currently not accessible to users of assistive technology or has not yet been reviewed fully for accessibility. If you use assistive technology to access the course material, please contact your faculty member and Disability Services at 303-492-8671 or by email at email@example.com as soon as possible to discuss other effective means for providing equal alternate access.”
Lynda.com has been tested through the CU Boulder Accessibility and Usability Lab. OIT is in the process of working with Lynda.com to resolve the issues identified above, and will update this page as additional information becomes available.
For more information, see the Lynda.com Section 508 Statement.
OIT has partnered with Disability Services to provide assistance for accessibility issues related to OIT supported services and we want to hear from you about this service. If you need assistance using this service or you have more information about the accessibility of this service that we should share with others, please contact the IT Service Center at firstname.lastname@example.org or at 303-735-4357 (5-HELP from an on-campus phone).