Auxiliary A/V Service

Last Updated: 06/06/2018

Overview

The Auxiliary A/V Service provides consultation, design, installation, control programming, project coordination, equipment sales, maintenance, support and repair of A/V systems in departmental spaces; this is provided on a fee-for-service basis, as well as A/V equipment rental and A/V support based on staffing availability. If you are unsure if your space is departmentally scheduled, please use our AV Service Request form to submit an A/V Service Request (Unknown) and we will be able to assist you.

Features

  • A/V Consultation, Design, Installation, Control Programming and Project Coordination
    • Free initial consultation to identify and document your A/V system needs
    • Estimate for parts and labor
    • Installation coordination with Facilities Management or contractors as necessary
    • Design of A/V system
    • Installation of A/V system
    • User training upon project completion
    • Quick start guide if desired (fees apply)
    • A/V Video, Audio, and Control drawings if desired (fees apply)
    • Equipment manuals upon request if desired (fees apply)
  • A/V Support: Event/Classroom Support, Maintenance, Troubleshooting and Repair
    • Student and Staff technicians provided to support your campus event
    • Troubleshooting and repairing A/V equipment
    • Maintenance support such as projector bulb replacement and filter cleaning
  • A/V Equipment Sales
    • Identify A/V equipment for your needs
    • Order and receive A/V equipment for pickup at your convenience
    • Equipment delivery (fees apply)
  • A/V Equipment Rental
    • Digital projectors and projection screen rentals
    • Customer pickup is free or delivery (fees apply)
  • A/V Service Request (unknown)
    • If you are unsure of your requested service, please submit an A/V Service Request Form and select A/V Service Request (Unknown). We are happy to answer any questions for you.

Cost 

Costs for the Auxiliary A/V Service are based on the actual price of the equipment purchased, plus General Administrative and Infrastructure REcharge (GAIR), and an hourly rate (minimum 1 hour) for all other work related to your request. If you have any questions about the cost of a request feel free to send an A/V Service Request (Unknown) using our A/V Service Request Form.

Fiscal Year 2018-2019 Rates

Type of Support Cost
Design, Programming & Engineering $93
Project Management, Integration & Support $70
Student AV Support $17

Fiscal Year 2017-2018 Rates

Type of Support Cost
Design, Programming & Engineering $90
Integration & Support $69
Project Management $68
Student AV support $17

A/V Consultation, Design, Installation, Programming and Project Coordination

Learning Spaces Technology (LST) can provide Consultation, Design, Installation, Programming and Project Coordination for A/V systems. This includes designing A/V systems to suit your needs, installing A/V systems in a professional manner, programming A/V control systems to function as you desire, and coordinating small to large scale A/V installation projects. Upon completion of an installation, a training session will be provided to the users of the space. Self-support documentation for standard classroom technology in auxiliary spaces will be provided per request and charged to the customer as part of the installation.

A/V Support: Event/Classroom Support, Maintenance, Troubleshooting, and Repair

With 48 hour notice, Student and Staff technicians can be scheduled to provide A/V support for events or can assist with setting up A/V technology in departmental classrooms based on available resources. Rates will depend on the level of staffing requested and we have listed the staffing rates below. Weekend events can be scheduled at a minimum of 3 hours per day requested.

A/V Maintenance, troubleshooting and repair requests will be reviewed by a staff support technician and assigned to the staffing level needed to resolve the requested service. This can be either Student or Staff technicians and will be charged at the below staffing rates. A/V equipment maintenance can include but is not limited to projector bulb replacement, cable replacement, firmware updates, and equipment configuration changes.

A/V Equipment Sales 

LST can identify A/V components to suit your needs, order the equipment and receive it for you. With customer pickup, you’ll pay equipment costs and GAIR on items ordered. Any additional time spent may be charged to your department including but not limited to engineering consultation or delivery to campus locations. Your items can be picked up from Folsom Stadium Gate 6, Room 142 (during regular business hours).

A/V Equipment rental

University Faculty, Staff and Students can request data projectors and projector screens by providing a CU Speedtype. Our rental projector is an Epson 2250u and you can choose between a 7ft or 8ft screen. When requesting a screen, please indicate the screen size in your AV Service Request form. Equipment can be delivered to locations on the CU Boulder campus, or picked up by the customer at Folsom Stadium Gate 6, Room 142 (during regular business hours). Please submit an AV Service Request form for A/V Equipment rental. Customer pickups will be unavailable on weekends; however, you are welcome to pick up equipment before the weekend and return it the following business day.

*Note: Requests for deliveries must be received 24 hours in advance of the desired delivery time, and all deliveries are performed during regular university business hours. All rentals require a signed rental agreement which will be sent after receiving your request. 

Equipment type Cost - Customer pickup & return Cost - OIT delivery & return
Projector (daily) $68 $98
Projector (weekly) $205 $235
Screen (daily) $40 $70
Screen (weekly) $60 $90
Projector and Screen (daily) $75 $105
Projector and Screen (weekly) $235 $265

Starting with the fall 2017 semester, OIT Learning Spaces Technology will no longer deliver audio visual equipment for free to non-centrally scheduled spaces on the CU Boulder campus.

Any other Audio Visual Equipment for not OIT supported spaces can be rented through outside companies like: Daylight Productions & Rentals, Alpine Audio Visual.

A/V Service Request (Unknown)

If you are unsure what category your request falls under or if you are unsure if your space is supported, please submit an A/V Service Request Form and select A/V Service Request (Unknown) from the service request type dropdown menu. We will be happy to help you identify what services you require.

Who can get it

This service is available to Faculty, Staff and affiliates on the CU Boulder campus. 

*Note: Work cannot begin until a speedtype is provided in the Request form or ServiceNow case (initial consultations excluded).

How to get it

To request any A/V service listed above, please fill out the AV Service Request form and select the appropriate type of service from the dropdown menu. If you feel that your request does not fit any of the categories listed above, please select AV Service Request (Unknown). If the speedtype is known, please provide it at the time of your request to expedite the billing process.

How to get support

Contact the IT Service Center at 303-735-4357 (5-HELP from any campus phone) or email help@colorado.edu to request OIT Auxiliary A/V support. A departmental speedtype must be provided for billing purposes. You can also submit the AV Service Request form and select A/V Service Request (Unknown) for any questions you may have.

Learning Spaces Technology

OIT’s Learning Spaces Technology (LST) team provides support for technology equipped classrooms, as well as defining, revisiting, and revising technology standards for teaching and learning spaces. LST also supports: