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Personal Capture - Known Issues

Mediasite Desktop Recorder Issues

  • In some circumstances the Mediasite Desktop Recorder may fail to complete automatic upload of a recording. The recording can still be manually uploaded.
  • It is not possible to upgrade Mediasite Desktop Recorder 2.3.123 to any later builds of Mediasite Desktop Recorder 2.3. The Mediasite Desktop Recorder application must be removed and re-installed. This re-installation can be done without losing any Mediasite registrations or saved recordings.
  • Known issue in Desktop Recorder where the application's size does not properly conform to various display settings.
  • Mediasite Desktop Recorder will crash if it attempts to capture the entire desktop of a Microsoft Surface Book 2 at maximum resolution.
  • The Mediasite Desktop Recorder application on Windows 10 may shut down unexpectedly on a Surface Book 2 or similar devices.
  • Under some circumstances, Mediasite Desktop Recorder may produce screencast and video or slideshow and video recordings with noticeable lag between the two streams.