iClicker Classic will be phased out during academic year 2020-21. OIT recommends faculty transition to iClicker Cloud as it provides a better user experience for faculty and students, and can be adapted to our changing educational environment. If you still plan on using iClicker Classic this academic year, use the documentation and resources below to assist, otherwise, visit the main CUClicker page for help with iClicker Cloud.
Ensure you didn't check the LMS box on the Gradebook page in Settings
If students report that only AA works, reset the classrom frequency in your iclicker settings (posted on the wall or on the Room Frequency Assignments page).
Before use, PowerPoint has to be the active window for instructor remotes to work. You also need to designate your remote in the i>clicker software.