|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: Apple Mail not receiving email for Office 365 Email accounts||Tuesday, August 1, 2017 - 4:21pm|
|Service Issue Reported: JMP Licenses for Mac is invalid||Friday, August 18, 2017 - 9:00am|
OIT's file storage service allows you to retrieve old or deleted files from a shadow copy. Follow the instructions below to learn how. Please note that copies only go back for a certain period of time depending on how much storage is being used. There is no guarantee that a previous version will be available.
At this time, Macs do not have the ability to retrieve previous versions of files. If you need to retrieve a file, either connect to your account on Windows and follow the instructions above or contact the IT Service Center (303-735-4357, 5-HELP from an on-campus phone, or email firstname.lastname@example.org).