Large File Transfer Tips and Tricks | Office of Information Technology

Large File Transfer Tips and Tricks

Last Updated: 04/03/2017

Trouble sending a file larger that 2GB

Files larger than 2GB need to be uploaded using the Folder/Large File Applet. Learn more in the Sending Files Section on the Help page.

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The Address Book search doesn't retrieve an address in my contacts.

  • The "Address Book" searches for addresses in the Enterprise Directory only.
  • An email address will be filled in automatically in the "To:" filed after you have sent a file to the receiver at least once.

"Forgot your Password" link on the login page is asking for my email address.

  • For CU Boulder employees, providing your primary email address will generate an email response from the system including a link to the CU Boulder Identitty Management System where you can set your IdentiKey password, if necessary.
  • For users that are not CU Boulder employees, but have used the system to transfer files to CU Boulder employees in the last 14 days, providing your email address will generate an email response from the system including a link to reset your existing password.
  • For users that are not CU Boulder employees and have never used the service, providing an email address will not generate any response from the system.