|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: Apple Mail not receiving email for Office 365 Email accounts||Tuesday, August 1, 2017 - 4:21pm|
|Service Issue Reported: JMP Licenses for Mac is invalid||Friday, August 18, 2017 - 9:00am|
The User Experience Research and Design team gathers and analyzes data from students, faculty, and staff and makes design recommendations on efforts that impact student success.
The services our team provides include:
To scale this service, we have implemented a User Experience Internship Program. The provides undergraduate students with the opportunity to learn and develop valuable user experience skills and apply them to real efforts that impact student success on the CU Boulder campus. More information about the program can be found on the User Experience Internship Program page.
The online student experience is fragmented, which leads to missed registration dates, unwaived health insurance fees, and general student frustration. To improve this, leaderships will need to make the underlying technology and the overarching business services organization invisible to the students. Read more
The Office of Data Analytics approached OIT to help map out the first six weeks of the student experience. We wanted to better understand the first six weeks of the student experience in terms of communications received, and what social, academic, and administrative opportunities students are provided. Read more
CU Boulder has launched a faculty and student-driven initiative to evaluate D2L and other LMSs and to identify the best tool to meet teaching, learning, and administrative needs. As part of this initiative, we engaged in an effort to better understand the student experience with D2L and students’ expectations and needs from a LMS. Read more
Would students like for their Google calendar to populate with their class schedule, link to Google maps, and other information? This work sought to investigate this question further. Read more
Large lecture courses are a staple of the undergraduate student experience at CU Boulder, encompassing approximately 41% of students’ classroom experience. ATDT and ASSETT are conducting campus-wide discovery work to better understand the large lecture student experience on our campus. Read more