Design Thinking Experiences - Designing Classroom Observation Service

Last Updated: 08/10/2017

Overview

Design thinking is a creative approach to solving wicked and complex problems by understanding people’s needs and forming insights to meet those needs. ATDT facilitated and hosted this design thinking experience and can do the same for you and your team. Contact us with your wicked problem!

Client

Sarah Wise from ASSETT.

Challenge

How might we design a classroom observation service that would attract and be meaningful for diverse A&S faculty?

Context

Last Fall, the ATDT piloted an Observation Protocol for Learning Environments (OPLE). Observations were taken every two minutes over the course of the class period and include data about what teachers and students are doing. This includes the patterns and types of teacher- and student- dialogue, which instructional methods are being used, and which technologies are being used. The pilot has been concluded and will transition from an ATDT project to an ASSETT service.

ASSETT’s goal is to design the service to attract as many faculty as possible, thereby fostering a culture that is curious and positive about reflecting on data, and maximizing faculty’s ability to engage in meaningful reflection and develop actions on the basis of their data.

The ATDT facilitated a design challenge to help in defining the service.

Approach

The ATDT brainstormed solutions around the initial design challenge. Several ideas were generated on post-its and then clustered into meaningful themes: link service to improving learning, faculty/cross-disciplinary network, student involvement, data visualizations, data to include, link to other data sources, operational ideas, and promotion/endorsements.

The service stakeholders then voted on what theme to further brainstorm on. How might we promote the service then became the focus of our next ideation activity.

Outcomes

There were two outcomes from the design challenge:

1. A broad solution space targeting the initial challenge: How might we design a classroom observation service that would attract and be meaningful for diverse A&S faculty?

2. A narrow solution space targeting the more specific challenge: How might we promote this service?